OUR COVID PROMISE

We have created our COVID-19 Promise to reassure our customers and community.

This includes:

To further ensure the safety and wellbeing of our staff and guests we politely ask you to comply with the following instructions to make your visit comfortable and as normal as possible for everyone.

Planning a visit
We recommend booking to guarantee your session. We are still required to control the number of people in the centre at any one time to ensure the safety of the staff and visitors.

Check in
All visitors must register at reception upon arrival. To avoid crowding, we ask that where possible you avoid arriving early for your pre-booked session.

Test and Trace
Please use the NHS COVID-19 app to check in to the hub. The test and trace app can help you understand the symptoms associated with coronavirus and will alert you if you have been near other app users who have tested positive for the coronavirus which we ask you to consider before attending the centre.

Face
Face coverings must be worn at all times except when sitting at a table.

OUR RISK ASSESSMENT

Document attached